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Essentials of Aggression Management in Health Care

Autor Steven S. Wilder, Chris Sorensen
en Limba Engleză Paperback – 30 noi 2000

Two seasoned professionals in healthcare aggression management analyze specific cases of violence and examine alternative approaches to facilitate safer outcomes. Applicable to pre-hospital, acute care and long term care, the book provides readers with de-escalation techniques and step-by-step guidelines for recognizing and diffusing aggressive behavior before it becomes violent. Features guidelines and techniques for defusing aggressive behavior in EMS, Hospitals/Clinics, workplace, domestic violence and gang situations. Features the "Prevent" Plan for Violence and the Aggression Continuum. For all levels of care providers who may face the potential of aggressive or violent action against them.

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Specificații

ISBN-13: 9780130131300
ISBN-10: 013013130X
Pagini: 152
Dimensiuni: 211 x 273 x 10 mm
Greutate: 0.4 kg
Ediția:1
Editura: Prentice Hall
Locul publicării:Upper Saddle River, United States

Descriere

Companion reference guide appropriate for a wide range of health care workers including students taking courses in EMT, Nursing, Certified Nursing Assistant, Home Care and Hospital Security training.
In response to the growing statistics of violence against healthcare providers, two seasoned professionals in healthcare aggression management analyze specific cases of violence and examine alternative approaches to facilitate safer outcomes. Applicable to pre-hospital, acute care and long-term care, the book provides students with de-escalation techniques and guidelines for recognizing and diffusing aggressive behavior before it becomes violent.

Cuprins



 1. Preface.


 2. Introduction: The Jeff Cook Story.


 3. The Impact of Violence on Prehospital Providers.


 4. Violence in Hospitals.


 5. The “PREVENT” Plan for Violence.


 6. Recognizing Potential Violence—The Aggression Continuum.


 7. Team Interventions.


 8. Defusing Aggressive Behavior.


 9. Escapes from Grabs and Holds.


10. Basic Blocking and Takedown Techniques.


11. Types and Uses of Restraints.


12. Postincident Responses.


Epilogue.


Index.

Notă biografică

STEVE WILDER has spent the past 17 years practicing healthcare risk management in acute care hospitals, outpatient surgery centers, small rural hospitals, and long-term care facilities. Mr. Wilder has developed management programs in the Safety, Life Safety, Hazardous Materials, Security, and Emergency Preparedness sections of the Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) Environment of Care. Originally the founder of S. Wilder and Associates, Inc., he has been a consultant for hospitals and nursing homes in the areas of safety, security, and risk management program administration since 1990.
An experienced trial expert, Mr. Wilder has consulted for several law firms and insurance companies on issues of healthcare safety and risk management. He also has written numerous articles for magazines and trade journals.
In addition to his career in healthcare risk management, Mr. Wilder has also spent the past 23 years in the fire service, currently holding the rank of deputy chief. He is an Illinois-licensed paramedic, a certified fire science instructor, and on the teaching staff for the University of Illinois Fire Service Institute and at Southern Illinois University. He has written one book on fire service risk management and has been involved in the production of over twenty videos on healthcare safety, security, and risk management.
Mr. Wilder earned his bachelor's degree in business administration from Governor's State University in University Park, Illinois. He also holds teaching certificates in numerous areas of public safety administration. In addition, he has attained the master level as a Certified Healthcare Safety Professional.
CHRIS SORENSEN has spent 20 years in healthcare safety and security management at some of the largest, most prestigious healthcare organizations in the country. Mr. Sorensen has served as the Chief Safety Officer with responsibility for all seven areas of the JCAHO Environment of Care, developing management programs in the Safety, Life Safety, Hazardous Materials, Security, Medical Equipment, Utilities, and Emergency Preparedness sections of the Environment of Care. After joining S. Wilder & Associates, Inc., in 1992 as a consultant, Mr. Sorensen became a partner with the firm in 1996, when the name was changed to Sorensen, Wilder and Associates (SWA) Through SWA, he has consulted for hospitals, nursing homes, government agencies, retailing, and industry in areas of safety and security management.
A recognized expert in the field of hospital security, Mr. Sorensen has been actively involved in numerous professional organizations impacting healthcare safety and security services, including:
  • International Association of Healthcare Security & Safety (IAHSS), serving as chairman for the Chicago Chapter of IAHSS
  • American Society of Industrial Security (ASIS)
  • Illinois Security Chiefs Association (ISCA)
  • Police Self Defense Instructors International, serving as Illinois State Director and Midwest Regional Director
Mr. Sorensen achieved IAHSS's highest recognition in 1994, Certified Healthcare Protection Administrator (CHPA). He is also a martial artist and has trained thousands of police officers, security officers, physicians, nurses, paramedics, and EMTs across the nation in self-defense and defensive tactics. He has written and directed over thirty videos on healthcare safety and security management.
Mr Sorensen is published in a variety of books, training films, and newsletters on topics related to public safety.

Textul de pe ultima copertă

With statistics of violence against health care workers continuing to grow, this book is a must-have resource for recognizing and diffusing aggressive behavior before it becomes violent. Providing de-escalation techniques and step-by-step guidelines for recognizing aggressive behavior, Essentials of Aggression Management in Health Care uses specific case studies to emphasize the alternative approaches that will facilitate safer outcomes.

Features:
  • Written by two respected authorities in the field of aggression management, Steven S. Wilder and Chris Sorensen, the text applies their techniques to all areas of health care - pre-hospital, acute, and long-term care.
  • Includes talk-down techniques, types and use of restraints, legal considerations, and risk management implications.
  • Details the simple, yet effective aggression continuum with which one can judge the appropriate response to different aggression levels.

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Caracteristici

  • Written by respected authorities in the field of aggression management.
    • Gives students a real-life look at different approaches to violent situations. Ex.___
  • Case studies address all phases of healthcare—pre-hospital, acute care, and long-term care.
    • Provides students with techniques for recognizing and diffusing aggressive behavior that they can apply to their chosen area of health care. Ex.___
  • Covers post-incident response issues.
    • Provides students with guidelines for developing debriefing and post-incident response protocols. Ex.___
  • Includes the Jeff Cook Story—a fire department lieutenant shot at point blank range while on ambulance call.
    • Helps students realize the immediacy of the topic so that they can prepare themselves for the potential of violence. Ex.___
  • Presents all sides of common debates associated with aggression risk management concerns.
    • Offers students a humanistic presentation that protects rights of aggressor and care provider. Ex.___
  • Details a simple, yet proven effective aggression continuum.
    • Allows students to assess aggressive behavior patterns so that they can learn appropriate responses to each level of aggression. Ex.___