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Essentials of Corporate Communication

Autor Cees Van Riel, Charles Fombrun
en Limba Engleză Hardback – 31 dec 2005
Providing a toolbox for understanding and implementing corporate communication, "Essentials of Corporate Communication" is a lively and engaging new text on this topical area of study. Helping readers not only to understand but also to apply the most important theoretical notions on identity, identification, reputation, and corporate branding, this text illustrates how communicating with a company's key audience depends upon all of the company's internal and external communication.
The book also features discussion questions for students, chapter introductions, reflection, and key points boxes. It uses well-known companies such as Boeing, Volkswagen, Johnson & Johnson, Virgin, and IKEA as examples; as well as issues such as the Gulf War to illustrate key points.
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Specificații

ISBN-13: 9780415328258
ISBN-10: 041532825X
Pagini: 306
Dimensiuni: 156 x 234 mm
Ediția:1
Editura: Routledge

Cuprins

Introduction The Communication System
Chapter 1 What is Corporate Communication?
Chapter 2 From Communication to Reputation
Chapter 3 Building Identity and Identification
Chapter 4 Measuring Corporate Identity
Chapter 5 Communicating with the Corporate Brand
Chapter 6 Developing a Reputation Platform
Chapter 7 Expressing the Company
Chapter 8 Communicating with Key Stakeholder Groups
Chapter 9 Assessing the Effectiveness of Corporate Communication
Chapter 10 Applied Reputation Research
Chapter 11 Organizing Corporate Communication
Bibliography

Textul de pe ultima copertă

Providing a source of inspiration and documentation in the area of corporate communication, this is a fresh new text on a topical area of study.
Helping readers not only to understand, but also to apply, the most important theoretical notions on identity, identification, reputation and corporate branding, it illustrates how communicating with a company's key audience depends upon the company's internal and external communication.

The text features original examples and vignettes, drawn from a variety of US, European and Asian companies with a proven record of successful corporate communication programs - thus offering readers best practice examples. Presenting the most up-to-date content available this essential textbook is a must-read for all those studying and working in this field.

Descriere

Presenting the most up-to-date content available this essential textbook is a must-read for all those studying and working in this field. This book helps readers not only to understand, but also to apply, the most important theoretical notions on identity, identification, reputation and corporate branding.