Everyday Letters for Busy People includes a wide variety of sample letters you can use or adapt at a minute's notice, with: - Business letters.- Complaint letters.- Community action letters.- Job-search letters.- Letters to government officials and agencies.- Thank-you letters.In addition, for those of you who can't think beyond e-mail, this book includes a new section on how to write concise, polite, and effective e-mails easier and faster than ever Everyday Letters for Busy People will not only help you to create the sharpest interview follow-up, the kindest thank you, the most heartfelt condolence, and the most effective complaint letter, it will also direct you in proper letter etiquette and help you become a better writer.