Did you ever hold the door for someone who walked right through without thanking you? You want to say very loudly, "Excuse You " That kind of scenario captures the essence of this book. During random conversations about rudeness, I began to think, "How can we, who believe rudeness is rampant, initiate change?" In reality, only the individual can change or improve themselves. We must become a glaring example of courtesy as rude individuals are glaring examples to us. Can we really make our own lives better by being nice to someone else? "Excuse You " says, without question, yes It begins with a brief description of how courtesy originated. The focus then shifts to identify obstacles to being more courteous, solutions to overcome obstacles, and a plan for change. That thing we complain about (rudeness) is within our power to reverse. I invite you to discover a different perspective of courtesy.