"Face of the Airport" is a non-fiction work in progress. The events that happened and are described in this book are true, recounted, and dialogued from the best of the author's memory. It's a collection of stories of a Travelers Aid volunteer (the author) at a major United States international airport who knows from experience that the minute he puts on his Travelers Aid badge he can immediately become a prime target for some who suffer from what he calls "air rage." To a lesser extreme, he could encounter the demanding "all about me" person; the spacey novice; the "deer in the headlights" individual; the "all about business" personality; or the laizzez faire casual. On the other hand, he knows that 99% of the people he assists today, tomorrow, or next week, will be openly gracious and thankful. Airports are the places of numerous stories. While they are joyful most of the time, some can turn out to be unpleasant. The author invites you to read through these bizarre, sad, funny, some just routine stories. The reader will be amazed by what Travelers Aid volunteers experience in their continuing efforts to offer a "helping hand along the way." It's an ongoing story and an ever-growing "notebook" of continuous "work in progress" experiences. Readers may discover why some of the richest people in the world are not millionaires; they are, in fact and deed, volunteers. Travelers Aid volunteers are the "face of the airport." This book captures just a few of the author's experiences.