Have you ever thought about how customer service, sales, management and human resources experience--at any level--can help with everything from sibling rivalry to homework and chores? If you've worked in business, you have strategies and skills that can solve a wide variety of parenting problems. Page through this entrepreneur's guide for step-by-step suggestions on setting sales objectives, describing customer benefits, overcoming objections, negotiating terms--and closing the sale. Tempted to chuckle? This book is full of humor, but it also offers no-nonsense advice about using business skills to enhance family life. If you're both a business person and a parent, you'll find Jay's concepts enlightening. The mother of three very young children, Roni Jay has worked in business and the arts in London and other cities in the United Kingdom. She has written several books on business and family topics.