This book offers an approach for helping fire officers understand people and their motivations and, as a result, their natural strengths. Through these techniques and skills of coaching, fire officers will learn to enhance the gifts of their subordinates and provide the elements for a strong and vibrant workplace that rewards people for good work, allows people to do what they do best, listens to people, and treats then with respect. Anyone responsible for training or professional development will benefit from reading this book. Master these skills and you will go a long way toward being an effective leader.