Gestion de Servicios Ti Basado En Itil V3: Guia de Bolsillo Spanish Version: Itsm Library
Van Haren Publishinges Limba Spaniolă Paperback – 31 iul 2008
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Specificații
ISBN-13: 9789087531065
ISBN-10: 9087531060
Pagini: 174
Dimensiuni: 99 x 157 x 13 mm
Greutate: 0.16 kg
Editura: Van Haren Publishing
Seria Itsm Library
ISBN-10: 9087531060
Pagini: 174
Dimensiuni: 99 x 157 x 13 mm
Greutate: 0.16 kg
Editura: Van Haren Publishing
Seria Itsm Library
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Cuprins
Introduction to the Service Lifecycle Lifecycle Phase: Service Strategy Lifecycle Phase: Service Design Lifecycle Phase: Service Transition Lifecycle Phase: Service Operation Lifecycle Phase: Continual Service Improvement Introduction to Functions and Processes Functions and Processes in Service Strategy Functions and Processes in Service Design Functions and Processes in Service Transition Functions and Processes in Service Operation Functions and Processes in Continual Service Improvement