Are unpaid and overdue invoices driving you crazy? Do you hate chasing up customers because you don't know what to say? You think you might upset them or embarrass yourself and then lose them to the competition? For some business owners, it's just a nightmare! Lots of businesses avoid chasing up overdue invoices, but the truth is, the longer an invoice is outstanding, the more likely it is never to be paid at all - it will become a bad debt. Too many bad debts can lead to the loss of your business (and worse). Fortunately there is a way for all small businesses to get paid on time. It's easy, proven and needs no special skills. Jan owned and managed a successful small business for many years. In GET PAID! she demystifies how she got her customers to pay on time just with efficient invoicing and customer service, and she outlines the five simple steps she used: 1. How to set up for collections success. 2. How to feel 100% confident asking for payment. 3. How to minimise problems that cause payment delays - "the insider secret". 4. Exactly what to say, when and to whom. 5. How to spot RED FLAGS and what to do about them. Jan's simple method proves that customers most certainly do, and most certainly will pay on time (and even early) when they are asked for payment politely at the right time.