Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty
Autor Patrick Lencioni Dan Worenen Limba Engleză CD-Audio – 31 ian 2010
Getting Naked tells the remarkable story of a management consultant who is trying desperately to merge two firms with very different approaches to serving clients. One relies on vulnerability and complete transparency; the other focuses on proving its competence and protecting its reputation for intellectual prowess. In the process of managing the merger, the consultant is forced to learn life-changing lessons that prove to be as relevant as they are painful.
As he does in his other audiobooks, Lencioni provides readers with concepts that are accessible and compelling. He explains the three fears that provoke service providers to unknowingly sabotage their ability to build trust and loyalty. And, as always, Lencioni provides a practical approach for overcoming those fears.
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Specificații
ISBN-13: 9780739344224
ISBN-10: 0739344226
Dimensiuni: 141 x 148 x 30 mm
Greutate: 0.15 kg
Ediția:Completă
Editura: Random House Audio Publishing Group
ISBN-10: 0739344226
Dimensiuni: 141 x 148 x 30 mm
Greutate: 0.15 kg
Ediția:Completă
Editura: Random House Audio Publishing Group
Notă biografică
Patrick Lencioni is a New York Times best-selling business author of eight books including The Five Dysfunctions of a Team and The Three Signs of a Miserable Job. To learn more about Patrick Lencioni and his other books and services please visit www.tablegroup.com.