Offering evidence on the nature of the pressure that international economic change exerts in countries with different forms of labour law and regulation, this collection of essays explores the impact of globalization on relations between employees and employers in retail banking. It is the first comparative analysis of the current nature of these relations in the banking field at the national and local levels. The articles report preliminary findings from studies of changes in employment relations in retail banking in seven economies: Korea, Singapore, Hong Kong, the United States, Australia, Germany, and China. This grouping covers both liberal market economies (in which firms rely on markets and hierarchies to resolve coordination problems) and coordinated market economies (in which firms make greater use of non-market mechanisms to resolve coordination problems internally and externally).