Employees are like light bulbs, they don't light anything up when they're turned off. Managers and Leaders with poor people skills literally turn off their staff. Their staff will quit and leave or more worryingly quit and stay. Failing to maximise your employees' full potential is proven to cost UK businesses 175 billion per year. How much does it cost yours? This book exposes the mismatch between what science knows and what business does. It reveals the proven principles of leadership coupled with the practical techniques which, when applied, participants reported significant changes including increased levels of confidence and success."