Handbook of Community Management: Knowledge Services

Knowledge services is an approach to the management of intellectual capital that converges information management, knowledge management, and strategic learning into a single enterprise-wide discipline. The purpose of knowledge services is to ensure the highest levels of knowledge sharing within the organization in which it is practiced. Knowledge services is industry and workplace agnostic, with important management and leadership value to knowledge strategists and knowledge leaders in all types of organizations.

This new series presents and discusses new and innovative approaches to knowledge sharing used by organizational management in all fields of work. The authors are chosen to provide critical analysis of issues and to present solutions to selected knowledge leadership challenges in all workplace environments. The book series strives to present practical solutions that can be applied in all institutions worldwide. It thereby contributes significantly to improvements in knowledge management, knowledge services, knowledge strategy development, and knowledge sharing within the organization.

Editorial Board

Michelle Dollinger, Manager, Knowledge Services Manager, Global Financial Advisory, Deloitte

Sue Henczel, Author, Business Owner at Infase Training (Australia) Pty. Ltd.

Lee Igel, Author, Clinical Associate Professor, Tisch Institute, Co-Director, Sports & Society, at the New York University School of Professional Studies, and Associate of the Division, Medical Ethics, for the New York University Langone Medical Center.

Barrie Levy, Knowledge Services Coordinator, Kohn Pedersen Fox Associates, Architects and Associate Lecturer, Columbia University in the City of New York

Anne Kershaw, Owner and Managing Director, Reasonable Discovery, LLC and Lecturer, Columbia University in the City of New York