Handbook of Healthcare Quality & Patient Safety

SECTION-I: Healthcare Quality Management
1-Overview of Quality in Healthcare
2-Basics of Quality Management
3-Quality Management Tools
4-Healthcare and Climate Change: Implementing Green Practices in Hospitals
5-Effective Communication for Quality Healthcare
SECTION-II: Quality Assurance in Hospital Functions
6-Quality Assurance in Medical Laboratories
7-Quality Assurance in Diagnostic Imaging Centers
8-Quality Assurance in Hospital Facility and Engineering Services
9-Quality Assurance in Emergency Department
10-Quality Assurance in Critical Care
SECTION-III: Patient Safety Management
11-Patient Safety Framework
12-Infection Control
13-Medication Safety
14-Monitoring of Clinical & Managerial Indicators
15-Standard Treatment Guidelines
16-Clinician’s Engagement in Quality & Patient Safety
SECTION-IV: Clinical Governance
17-Introduction to Clinical Governance
18-Education & Training
19-Leadership & Empowerment
20-Health Informatics & Information Management
21-Clinical Audit
22-Clinical Effectiveness
23-Risk Management in Healthcare
SECTION-V: Management of Healthcare Organizations
24-Planning and Designing of Patient-centric Hospitals
25-Complying with Statutory & Regulatory Requirements in Hospitals
26-Managing Quality & Cost
27-Patient & Family Engagement
28-Implementing & Sustaining Quality Journey in an HCO
29-Healthcare Quality during Pandemics
30-Emerging Trends in Healthcare

Girdhar J Gyani PhD FIE MCSI
Director General, Association of Healthcare Providers, New Delhi, India
Alexander Thomas MS M Phil PGDMLE
Executive Director, Association of Healthcare Providers, Bangalore, India