Handbook of Marketing Scales: Multi-Item Measures for Marketing and Consumer Behavior Research
Editat de William O. Bearden, Richard G. Netemeyer, Kelly L. Hawsen Limba Engleză Hardback – 25 ian 2011
- Scales included have a reasonable theoretical base, are developed within the marketing or consumer behavior literature, are composed of several items or questions, use some scaling procedures, and include estimates of reliability and/or validity, making these scales especially relevant and "proven" for marketing scholars and professionals.
- Each scale includes the following information so that users can quickly and easily learn about the scale: construct, description, development, samples, validity, scores, sources, other evidence, other sources, references, and scale items.
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Specificații
ISBN-13: 9781412980180
ISBN-10: 1412980186
Pagini: 624
Dimensiuni: 216 x 279 x 38 mm
Greutate: 1.64 kg
Ediția:Third Edition
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
ISBN-10: 1412980186
Pagini: 624
Dimensiuni: 216 x 279 x 38 mm
Greutate: 1.64 kg
Ediția:Third Edition
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
Recenzii
This is a handbook of scales that are used in empirical marketing and consumer behaviour research. In seven chapters, this third edition mirrors the six major areas of marketing mix and consumer behaviour variables as well as a general introduction. The six areas are: (1) traits and individual difference variables; (2) values and goals; (3) involvement, information processing, and affect; (4) reactions to marketing stimuli; (5) attitudes about the performance of business firms, satisfaction and post-purchase behaviour, social agencies, and the mar- ketplace; and (6) sales, sales management, organizational behaviour, and interfirm–intrafirm issues. For each scale, the following information is provided: construct, description, and development of the scale, the samples used in development, validity, scores, source, and references and last but not least, the actual scale items and dimensions to which they belong.
Cuprins
Preface
1. Introduction
Criteria for Scale Deletions/Additions
Search Procedures
Format of the Book and Presentation of Measures
Caveats and Cautions
Evaluation of Measures
Reliability
Construct Validity
Other Issues to Consider
Summary
References
2. Traits and Individual Difference Variables
Scales Related to Interpersonal Orientation, Needs/Preferences, and Self-Concept
Scales Related to Consumer Compulsiveness and Impulsiveness
Scales Related to Country Image and Affiliation
Scales Related to Consumer Opinion Leadership and Opinion Seeking
Scales Related to Innovativeness
Scales Related to Consumer Social Influence
3. Values and Goals
General Values
Appendix to General Values
Values Related to Environmentalism and Socially Responsible Consumption
Values Related to Materialism and Possessions/Objects
Appendix to Materialism and Possessions/Objects
Values Related to Goal Orientations and Planning
4. Involvement, Information Processing, and Affect
Involvement General to Several Product Classes
Purchasing Involvement
Scales Related to Information Processing: Optimal Stimulation Measures
Scales Related to Processing Style
Scales Related to Affect
5. Reactions to Marketing Stimuli
Measures Related to Ad Emotions and Ad Content
Measures Related to Brand/Product Responses and Shopping Styles
Measures Related to Pricing Responses
6. Attitudes About the Performance of Business Firms, Satisfaction and Post-Purchase Behavior, Social Agencies, and the Marketplace
Consumer Attitudes Toward Business Practices and Marketing
Scales Related to Post- Purchase Behavior: Consumer Discontent
Business Attitudes Toward the Marketplace
7. Sales, Sales Management, Organizational Behavior, and Interfirm-Intrafirm Issues
Job Satisfaction Measures
Role Perceptions/Conflict
Job Burnout/Tension
Performance Measures
Control and Leadership
Organizational Commitment
Sales/Selling Approaches
Inter-/Intrafirm Issues of Influence and Power
Other Measures Related to Interfirm Issues
Index
About the Editors
Descriere
A clear, concise, and easy-to-use compilation of multi-item, self-report measures developed and/or frequently used in consumer behaviour and marketing research.