Having trouble with PayPal, the author filed suit and got a $150.00 judgment. One of the reasons for using PayPal was to avail himself of their money back guarantee to insure that the product he bought via eBay would be in good working order. When PayPal did not honor their money back guarantee for the item, which turned out to be defective, he successfully sued them in small claims court for the amount of $150.00.
After being served with the summons and complaint, PayPal began firing all their guns at him. They began sending letters to the court challenging venue. They attempted to scare him into dismissing the lawsuit. One letter said in part, "If we do not hear from you, we intend to file a motion to compel arbitration, along with a request that PayPal be reimbursed for its attorneys fees and costs associated with enforcing the terms of the User Agreement." Another said that, "Plaintiff entered into a binding contract with PayPal according to which he agreed that for disputes of $10,000 or less, he would resolve the matter through binding arbitration or by filing a lawsuit in a court of competent jurisdiction in Santa Clara County, California." Because he was familiar with such "scare" tactics, he ignored that contention and filed his complaint in Los Angeles County.
In How I Sued PayPal and Won , he details step-by-step how he and another reader did it and so can you.
MY GUARANTEE TO YOU THAT YOU WILL WIN YOUR CASE. Click here for details.