How-To Avoid Readmissions is an opportunity for patients and families to look behind the curtain of hospital admission and health insurance. This book demystifies what occurs during hospitalization, how insurance plans work, what needs to occur for a safe discharge home, and how-to avoid hospital readmissions. The author Claudia Barros Registered Nurse (RN), Certified Case Manager (CCM), and retired Critical Care Registered Nurse (CCRN) completed her Master's degree in Nursing from University of Phoenix. Claudia Barros has been an intensive care nurse, clinical instructor and case manager for over 35 years. Co-author T.C. Oakes MBA specialized in Finance at The University of Chicago. T.C. Oakes has held a variety of finance, insurance, teaching, and management positions throughout his career.