This book is designed to address attendance improvement, but it also addresses other areas thatinfluence attendance, such as record-keeping, good communication, and follow-up. Leadershipapproach and high expectation will ensure attendance improvement in only a short period oftime.This book is designed to give managers tools to monitor and regulate attendance in such a waythat employees will:• Desire to come to work• Believe it is important for them to be at work• Believe their manager is thinking about them when they are not at workThe goal in writing this book is to transform the work place from one of hostility betweenmanagement and employees to cooperation and mutual respect. I believe-and have proved-that the potential of managers and employees working together is unlimited. This book can-andshould be-implemented in work areas of any size."// from the ForewordCurtis Byrd is a motivational speaker of thirteen years and an experienced executive managerwith effective teaching and administrative skills that impact others to learn how to lead byexample.He consistently reflects integrity, commitment, compassion, and high expectations in the serviceshe performs for both the public and private sectors.As founder of Four Cs Management Consulting, he is paving the way in order to share theseskills so the next generation can learn to lead by example.