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How to Manage Experience Sharing – From Organisational Surprises to Organisational Knowledge

Autor J. H. Erik Andriessen, B. Fahlbruch
en Limba Engleză Hardback – 30 mar 2004
This book has grown from a workshop that brought together researchers and practitioners from a wide range of areas, including the safety domain. The focus of the workshop was on the well-known issue of organisational learning and organisational memory. The special merit of the book is that it combines the experiences of two usually separate disciplines i.e. safety science, where the main focus is on the codification of accidents, and knowledge management in service organisations, where the main focus is on exchanging successes.
The focus of some contributions is on individual and group processes, others on organisational strategy or societal and environmental issues.

Some key questions addressed in this book are:

- How can an organisation learn from its successes and failures, from its experiences and accidents?

- How can we prevent the loss of knowledge caused by intensive employee turnover or retirement?

- How can implicit knowledge be shared with colleagues and newcomers?

- To what extent can Information and Communication Technology (ICT) help to solve these problems?
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Specificații

ISBN-13: 9780080443492
ISBN-10: 0080443494
Pagini: 334
Dimensiuni: 165 x 237 x 24 mm
Greutate: 0.66 kg
Ediția:New.
Editura: Emerald Publishing

Public țintă

practitioners and researchers in the safety field as well as researchers and practitioners in the field of knowledge-management and other interdisciplinary areas such as engineering, psychology, sociology, law, business administration and economics.

Cuprins

Basic Concepts, Learning from Errors, Learning from Successes, Barriers and Conditions.