Want to be seen as a good manager? Like the idea of being able to get the best from those you manage? Looking to create a positive working environment? If you manage teams and want to ensure you get the best performance from your team, then this book is for you. This book is adapted from a training course from a successful UK based training company. It combines five smaller individual management books by the same author. What will I learn? Managing Teams - How to adapt your management style to suit the situation. - A model to help you identify the psychological make-up of each team member. - A working knowledge of how to manage the different psychological profiles in order to create a team that consistently pulls together. - An understanding of the natural roles your team members take and how to use this to develop a dynamic team. - How to use Emotional Intelligence to lead your team and increase their performance. - An understanding of the factors that lead to success and derailment in executives. Providing Feedback - How to reduce the psychological effects of negative feedback - How to ensure your feedback encourages feelings of achievement and challenge, rather than deflation. - How to balance positive and negative feedback - How to ensure feedback leads to higher goals. - An understanding of the different types of rewards organisations provide to employees. - An understanding of how different rewards impact on individual and team motivation. - How to increase motivation without monetary rewards. Coaching Skills - A step by step guide on how to coach your team members - Questions to use in the coaching session to assist in decision making, removal of psychological barriers and increasing motivation to act. - Tools and techniques to overcome negative thinking patterns and manage failure. - How to assist the coachee to identify patterns in their behaviour. - How to read the coachee's emotional state. - How to measure progress during a series of coaching sessions. Managing Stress - An understanding of how perceptions affect the amount of stress an individual experiences. - An understanding of the major factors that cause workplace stress, based on decades of psychological research in organisations. - How to create a positive work environment to reduce stress. - The key warning signs that indicate a person may be experiencing a high level of stress. - How to approach an individual you suspect is struggling to cope with the stress of their work or working environment. - How to get to the root cause of stress using psychological techniques. - How to work with employees to change stressors - How to monitor and review the outcomes of interventions. Change Management - An understanding of the various psychological factors at play when change is introduced to employees. - Psychological methods to gain commitment and support for the changes. - A model to help you identify why changes are not being implemented in the workplace. - How to create a sense of security and retain your team, or your organisation's focus whilst the changes take place. - An awareness of the most common pitfalls of change programmes - How to use Appreciative Inquiry to create a positive change programme. About the Author Louise Palmer is a Business Psychologist and Managing Director of a UK based training company. She has trained all levels of manager via a number of management/leadership workshops. Those attending have ranged from first time team leaders to Chief Executives of large government bodies.