How to Mind-Read Your Customers: Using Insights from Psychology to Increase Sales and Develop Better Business Relationships
Autor David P. SNYDERen Limba Engleză Paperback – 25 iun 2001
What's the most important factor in becoming a successful salesperson? Is it ambition and drive? Maybe it's enthusiasm. Or maybe success in sales just boils down to good old-fashioned hard work. While all these things contribute to sales success, business strategist David Snyder knows that the real key is reading different personality types--including one's own.
Based on Snyder's popular seminar, How to Mind-Read Your Customers will teach you how to:
- Gain insight into your own personalities
- Identify your strengths and weaknesses
- Gain a better understanding of yourself
- Understand and relate better to others
- Size up people as early as the first phone conversation
- Improve relationships with customers
- Enhance teamwork
- Eliminate mistakes in communication
- Make a great first impression
- Increase sales
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Specificații
ISBN-13: 9780814405994
ISBN-10: 0814405991
Pagini: 224
Dimensiuni: 152 x 229 x 12 mm
Greutate: 0.35 kg
Ediția:Specială
Editura: Amacom
Colecția Amacom
Locul publicării:Nashville, United States
ISBN-10: 0814405991
Pagini: 224
Dimensiuni: 152 x 229 x 12 mm
Greutate: 0.35 kg
Ediția:Specială
Editura: Amacom
Colecția Amacom
Locul publicării:Nashville, United States
Descriere
Discover how to use the principles of behavioral psychology (made easy and accessible) to master the art and science of salesmanship.
What's the most important factor in becoming a successful salesperson? Is it ambition and drive? Maybe it's enthusiasm. Or maybe success in sales just boils down to good old-fashioned hard work. While all these things contribute to sales success, business strategist David Snyder knows that the real key is reading different personality types--including one's own.
Based on Snyder's popular seminar, How to Mind-Read Your Customers will teach you how to:
What's the most important factor in becoming a successful salesperson? Is it ambition and drive? Maybe it's enthusiasm. Or maybe success in sales just boils down to good old-fashioned hard work. While all these things contribute to sales success, business strategist David Snyder knows that the real key is reading different personality types--including one's own.
Based on Snyder's popular seminar, How to Mind-Read Your Customers will teach you how to:
- Gain insight into your own personalities
- Identify your strengths and weaknesses
- Gain a better understanding of yourself
- Understand and relate better to others
- Size up people as early as the first phone conversation
- Improve relationships with customers
- Enhance teamwork
- Eliminate mistakes in communication
- Make a great first impression
- Increase sales