How to Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence
Autor Jack Griffinen Limba Engleză Paperback – 31 mar 2010 – vârsta de la 18 ani
An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.
From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include:
?Building leadership vocabulary
?Establishing ground rules
?Projecting credibility
?Avoiding day-one mistakes
?Handling crises and criticism
?Motivating and inspiring
?Making meetings work
From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include:
?Building leadership vocabulary
?Establishing ground rules
?Projecting credibility
?Avoiding day-one mistakes
?Handling crises and criticism
?Motivating and inspiring
?Making meetings work
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Specificații
ISBN-13: 9780735204478
ISBN-10: 0735204470
Pagini: 241
Dimensiuni: 187 x 235 x 15 mm
Greutate: 0.38 kg
Editura: Prentice Hall Press
ISBN-10: 0735204470
Pagini: 241
Dimensiuni: 187 x 235 x 15 mm
Greutate: 0.38 kg
Editura: Prentice Hall Press
Recenzii
Notă biografică
Jack Griffinis the author ofHow to Say It at WorkandHow to Say It for First-Time Managers. He is a communications expert and consultant to small businesses, entrepreneurs, cultural institutions, and publishers.