We all have met and interacted with people we perceived as difficult. It might be at school, at work or even in public spaces. Those people who seem to turn a good day into one of the worst days. It might even be at home. Walking away from these people can be an option but in most cases it's not possible. We simply have to interact with them despite how difficult they are. In this book you will discover simple tips and tricks to get through these difficult situations.