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Human Services as Complex Organizations

Autor Yeheskel Hasenfeld
en Limba Engleză Electronic book text – 17 sep 2013
Since the first edition was published in 1992, there has been a tremendous amount of change in the arena of human services organizations. This book in many ways laid a critical framework of viewing human service organizations as a separate entity than mainstream organizations and management. It sets the foundation to view human services differently because human services organizations work on people and therefore have a different set of principles to take into consideration. It presented the idea of viewing human services organizations as organizations that process people as raw material (people processing or people changing). The new edition will pay particular attention to the cultural perspective and social justice as well as the feminist approach and the view that human services organizations are gendered (i.e., that mostly women work in human services except for men in management). It also will address the issue of advocacy and agents of social change.
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Specificații

ISBN-13: 9781483351469
ISBN-10: 1483351467
Pagini: 608
Dimensiuni: 178 x 254 mm
Ediția:Second Edition
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States

Cuprins

Chapter 1: Introduction - Yeheskel Hasenfeld
PART I: UNDERSTANDING HUMAN SERVICE ORGANIZATIONS
Chapter 2: The Attributes of Human Service Organizations - Yeheskel Hasenfeld
Chapter 3: Theoretical Approaches to Human Service Organizations - Eve Garrow and Yeheskel Hasenfeld
PART II: SOCIAL POLICY AND ORGANIZATIONAL RESPONSES
Chapter 4: Human Service Organizations and the Politics of Practice - Evelyn Z. Brodkin
Chapter 5: The U.S. Nonprofit Human Service Sector: A Creeping Revolution - Kirsten A. Grønbjerg
Chapter 6: Organizational Forms as Moral Practices - Yeheskel Hasenfeld
PART III: ORGANIZATION-ENVIRONMENT RELATIONS
Chapter 7: The Emergence of Hybrid Organizational Forms: Combining Identity-Based Service Provision and Political Action - Debra C. Minkoff
Chapter 8: The Political Economy of Contracting and Competition - Steven Rathgeb Smith
Chapter 9: A Preliminary Theory of Interorganizational Network Effectiveness: A Comparative Study of Four Community Mental Health Systems - Keith G. Provan and H. Brinton Milward
PART IV: ORGANIZATIONAL LEADERSHIP, IDEOLOGIES, AND CULTURE
Chapter 10: Leadership Styles and Leadership Change in Human and Community Service Organizations - Hillel Schmid
Chapter 11: Rape Crisis Centers: Helping Victims, Changing Society - Patricia Yancey Martin
Chapter 12: Organizational Culture and Climate: Implications for Services and Intervention Research - Anthony L. Hemmelgarn, Charles Glisson, and Lawrence R. James
PART V: SERVICE TECHNOLOGIES, CONDITIONS OF WORK, AND EMOTIONAL LABOR
Chapter 13: Service Technologies and the Conditions of Work in Child Welfare - Brenda D. Smith
Chapter 14: Human Service Organizational Technology: Improving Understanding and Advancing Research - Jodi R. Sandfort
Chapter 15: Emotional Labor in the Human Service Organization - Mary Ellen Guy, Meredith A. Newman, Sharon H. Mastracci, and Steven Maynard-Moody
PART VI: ORGANIZATIONAL DIVERSITY
Chapter 16: Human Services as “Race Work”? Historical Lessons and Contemporary Challenges of Black Providers - Celeste Watkins-Hayes
Chapter 17: Diversity and Organizational Performance - Michàlle E. Mor Barak and Dnika J. Travis
PART VII: WORKER-CLIENT RELATIONS
Chapter 18: Discretion in Human Service Organizations: Traditional and Institutional Perspectives - Michael R. Sosin
Chapter 19: Worker-Client Relations: Social Policy in Practice - Yeheskel Hasenfeld
PART VIII: ORGANIZATIONAL DETERMINANTS OF SERVICE EFFECTIVENESS
hapter 20: Linking Organizational Factors to Substance Abuse Treatment Outcomes: Multilevel Correlates of Treatment Effectiveness - Toorjo Ghose
PART IX: ORGANIZATIONAL CHANGE AND INNOVATION
Chapter 21: Organizational Change in Human Service Organizations: Theories, Boundaries, Strategies, and Implementation - Hillel Schmid
Chapter 22: Innovation in Human Service Organizations - Kristina Jaskyte
PART X: ADVOCACY AND SOCIAL CHANGE
Chapter 23: The Policy Advocacy Role of Human Service Nonprofits: Incentives, Involvement, and Impact - Jennifer E. Mosley
Chapter 24: Social Movement Service Organizations: The Challenges and Consequences of Combining Service Provision and Political Advocacy - Megan Meyer

Descriere

This new edition looks at the many recent changes in the arena of Human Sevices Organizations.