Gain the professional communication skills you need for educational success and a career advantage with ILLUSTRATED COURSE GUIDES: WRITTEN COMMUNICATION - SOFT SKILLS FOR A DIGITAL WORKPLACE, 3E. Part of the popular and helpful ILLUSTRATED SOFT SKILLS SERIES, this book makes it easy to learn the written communication and other essential soft skills necessary to succeed in today's competitive workplace. Timely information throughout this edition highlights the most important communication skills that you require in today's technological business world. This edition delves into the importance of effective and professional written communication -- from creating professional documentation to E-mail correspondence.