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Impact of Information Technology Investments on Firm Processes and Performance

Autor Acklesh Prasad
en Limba Engleză Hardback – 31 mar 2007
This book provides the much needed international dimension on the payoffs of information technology investments. The bulk of the research on the impact of information technology investments has been undertaken in developed economies, mainly the United States. This research provides an alternative dimension -- a developing country perspective on how information technology investments impacts organisations. Secondly, there has been much debate and controversy on how we measure information technology investment payoffs. This research uses an innovative two-stage model where it proposes that information technology investments will first impact the process and improvement in the processes will then impact the performance. In doing so, it considers sectors of information technology investment rather than taking it as one. Finally, almost all prior studies in this area have considered only the tangible impact of information technology investments. This research proposes that one can only better understand the benefits by looking at both the tangible and intangible benefits.
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Specificații

ISBN-13: 9781600216787
ISBN-10: 1600216781
Pagini: 167
Ilustrații: tables & charts
Dimensiuni: 162 x 237 x 17 mm
Greutate: 0.42 kg
Editura: Nova Science Publishers Inc

Cuprins

Preface; Introduction; The Impact of Information Technology Investment on Business Processes and Performance -- An Overview; Methodological Considerations ; Information Technology in Fiji: The Past, Present and Future ; The Tangible Benefits of Information Technology Investments in Firms in Fiji ; The Intangible Impact of Information Technology Investments in Firms in Fiji; Discussion; Framework for Assessing the Impact of Information Technology Investments and Contextual Factors on Business Processes and the Impact of these Business Processes and Contextual Factors on Firm Performance; Conclusion; Index.