The work is intended for scholars of Education, in it are found the results of a research on the difficulties, as well as perspectives of students of Distance Education, in the training process. In this sense, a study was conducted in several EaD poles of a Federal Public Institution of the State of Alagoas. In this way, the work intends to contribute to the debate about the theme, in an attempt to opportunize new critical studies and to understand the possibilities to establish new postures of the users of EaD, as well as to propose new possibilities in the offer of this modality of education in the referenced Institution and/or outside of it.