Master interviewing skills with INTENTIONAL INTERVIEWING AND COUNSELING This textbook will give you the tools you need to adapt your skills to meet both individual and multicultural uniqueness, conduct interviews using five different theoretical approaches, and be well on your way to developing a personalized style and theory of interviewing and counseling that matches your own aptitudes and affinities. Case studies, sample interviews, and "Portfolio of Competencies" are just a few of the many tools that will help you master the material and become a better listener. Benefits: NEW The microskills model is the most thoroughly researched and classroom tested counseling skills text available. In latest version, every concept and sentence has been reviewed to ensure clarity and relevance. This results in streamlining that will be easier to read and also provide more information and specifics. And, of course, updated research findings highlight the text. All of the exercises and resources on the Interactive Resource CD are now available online and formatted into a powerful study tool, CengageNOW, which provides students the chance to test their knowledge, get a personalized learning plan to help them study effectively, and a post test to evaluate what they've learned. Readers are shown, step by step, how to conduct effective motivational interviewing counseling, assertiveness-training sessions, decisional interviews, and person-centered interviews. The text helps students master listening and influencing skills, integrate these skills into full interviews, and develop beginning mastery of various approaches to theory. Ethics and multicultural understanding form the foundation of the Microskills hierarchy and students are encouraged to consider these issues throughout the text. Wellness and positive psychology has been added to this foundation with specifics for conducting a wellness assessment. The "Portfolio of Competencies" provid