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Inter-Organizational Culture: Linking Relationship Marketing with Organizational Behavior

Autor Fabiano Larentis, Claudia Simone Antonello, Luiz Antonio Slongo
en Limba Engleză Hardback – 29 dec 2018
In order to be developed, inter-organizational relationships, as well as organizational cultures, rely on communication, learning, trust, commitment, and shared meanings and symbols. This book discusses the emergence and development of an inter-organizational culture, in which meanings, beliefs, and values of people from different companies interact. It proposes that inter-organizational culture can be seen as a culture of intersection, because of the association of cultural perspectives between suppliers and intermediaries.   The more the parties are motivated to maintain the relationship,  the more willing they are to invest in that relationship, which minimizes the risk of dissolution, promotes interaction, and contributes to cultural changes.
The authors consider organizational culture through a three-perspective framework involving integration, differentiation, and fragmentation, at the intersection of which inter-organizational culture develops. This book will provide scholars with a better understanding of the connection between relationship marketing and organizational behavior, through the emergence of a specific culture.
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Specificații

ISBN-13: 9783030003913
ISBN-10: 3030003914
Pagini: 92
Ilustrații: XI, 105 p. 4 illus.
Dimensiuni: 148 x 210 mm
Greutate: 0.3 kg
Ediția:1st ed. 2019
Editura: Springer International Publishing
Colecția Palgrave Pivot
Locul publicării:Cham, Switzerland

Cuprins

1. Introduction: Relationship Marketing and Organizational Culture: An Inter-organizational Perspective.- 2. Inter-organizational Culture and the Cultural Perspectives.- 3. Development of Inter-organizational Culture: The Elements.- 4. Promoting an Inter-Organizational Culture.- 5. Conclusion.

Notă biografică

Fabiano Larentis, is a Doctor in Management and a Business School Professor at Universidade de Caxias do Sul, Brazil. His research focuses on learning in organizations and relationship marketing.
Claudia Simone Antonello is a Doctor in Management  and a Professor at School of Administration,  Universidade Federal do Rio Grande do Sul, Brazil. Her research focuses on learning in organizations.
Luiz Antonio Slongo  is a Doctor in Management  and  a Professor at School of Administration, Universidade Federal do Rio Grande do Sul, Brazil. His research focuses on services marketing and relationship marketing.


Textul de pe ultima copertă

In order to be developed, inter-organizational relationships, as well as organizational cultures, rely on communication, learning, trust, commitment, and shared meanings and symbols. This book discusses the emergence and development of an inter-organizational culture, in which meanings, beliefs, and values of people from different companies interact. It proposes that inter-organizational culture can be seen as a culture of intersection, because of the association of cultural perspectives between suppliers and intermediaries.   The more the parties are motivated to maintain the relationship,  the more willing they are to invest in that relationship, which minimizes the risk of dissolution, promotes interaction, and contributes to cultural changes.
The authors consider organizational culture through a three-perspective framework involving integration, differentiation, and fragmentation, at the intersection of which inter-organizational culture develops. This book will provide scholars with a better understanding of the connection between relationship marketing and organizational behavior, through the emergence of a specific culture.

Caracteristici

Contributes to a deeper understanding of a culture which arises in an intersection of organizational cultures, dependent on relationships Fills a gap in the literature about the importance of role of organizational culture in relationship marketing, two fields that are usually studied separately Explores how the firm’s culture is developed and how divergent structures and cultures are aligned