Intercultural Competence: Interpersonal Communication Across Cultures: International Edition
Autor Myron W. Lustig, Jolene Koesteren Limba Engleză Paperback – 5 feb 2009
Blending both the practical and theoretical, this thoroughly researched book offers readers an enjoyable read and contemporary coverage of the impact of technology on intercultural communication and cutting-edge interpersonal scholarship. Intercultural Competence provides a discussion of important ethical and social issues relating to intercultural communication and encourages readers to apply theory through vivid examples to better prepare them to interact in intercultural relationships.
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Specificații
ISBN-13: 9780205705191
ISBN-10: 0205705197
Pagini: 400
Dimensiuni: 191 x 232 mm
Greutate: 0.59 kg
Ediția:6Nouă
Editura: Pearson Education
Colecția Pearson Education
Locul publicării:Upper Saddle River, United States
ISBN-10: 0205705197
Pagini: 400
Dimensiuni: 191 x 232 mm
Greutate: 0.59 kg
Ediția:6Nouă
Editura: Pearson Education
Colecția Pearson Education
Locul publicării:Upper Saddle River, United States
Cuprins
Preface.
I. COMMUNICATION AND INTERCULTURAL COMPETENCE.
1. Introduction to Intercultural Competence.
Imperatives for Intercultural Competence
Communication
The Challenge of Communicating in an Intercultural World
2. Culture and Intercultural Communication.
Culture.
Why Cultures Differ.
Intercultural Communication.
3. Intercultural Communication Competence.
The United States as an Intercultural Community.
Competence and Intercultural Communication.
Basic Tools for Improving Intercultural Competence.
II. CULTURAL DIFFERENCES IN COMMUNICATION.
4. Cultural Patterns and Communication: Foundations.
Defining Cultural Patterns.
Components of Cultural Patterns.
Characteristics of Cultural Patterns.
Cultural Patterns and Intercultural Competence.
5. Cultural Patterns and Communication: Taxonomies.
Hall’s High- and Low-Context Cultural Taxonomies
Hofstede’s Cultural Taxonomies
The GLOBE Cultural Taxonomy
Cultural Taxonomies and Intercultural Competence.
6. Cultural Identity and Cultural Biases
Cultural Identity.
Cultural Biases.
Identity, Biases, and Intercultural Competence
III. CODING INTERCULTURAL COMMUNICATION.
7. Verbal Intercultural Communication.
The Power of Language in Intercultural Communication.
Definition of Verbal Codes.
Language, Thought, Culture, and Intercultural Communication.
Verbal Codes and Intercultural Competence.
8. Nonverbal Intercultural Communication.
Definition of Nonverbal Codes.
Cultural Universals in Nonverbal Communication.
Cultural Variations in Nonverbal Communication.
Nonverbal Messages in Intercultural Communication.
Synchrony of Nonverbal Communication Codes.
Nonverbal Communication and Intercultural Competence.
9. The Effects of Code Usage in Intercultural Communication.
Preferences in the Organization of Verbal Codes
Cultural Variations in Persuasion
Cultural Variations in the Structure of Conversations
Effects of Code Usage on Intercultural Competence
IV. COMMUNICATION IN INTERCULTURAL RELATIONSHIPS.
10. Intercultural Competence in Interpersonal Relationships.
Cultural Variations in Interpersonal Relationships
The Maintenance of Face in Interpersonal Relationships
Improving Intercultural Relationships
Interpersonal Relationships and Intercultural Competence
11. Episodes, Contexts, and Intercultural Interactions.
Social Episodes in Intercultural Relationships.
Contexts for Intercultural Communication.
Episodes, Contexts, and Intercultural Competence.
12. The Potential for Intercultural Competence.
Intercultural Contact
The Ethics of Intercultural Competence.
The Perils and Prospects for Intercultural Competence.
Resources.
Intercultural Films.
Online Resources.
Notes.
Credits.
Author Index.
Subject Index.
I. COMMUNICATION AND INTERCULTURAL COMPETENCE.
1. Introduction to Intercultural Competence.
Imperatives for Intercultural Competence
Communication
The Challenge of Communicating in an Intercultural World
2. Culture and Intercultural Communication.
Culture.
Why Cultures Differ.
Intercultural Communication.
3. Intercultural Communication Competence.
The United States as an Intercultural Community.
Competence and Intercultural Communication.
Basic Tools for Improving Intercultural Competence.
II. CULTURAL DIFFERENCES IN COMMUNICATION.
4. Cultural Patterns and Communication: Foundations.
Defining Cultural Patterns.
Components of Cultural Patterns.
Characteristics of Cultural Patterns.
Cultural Patterns and Intercultural Competence.
5. Cultural Patterns and Communication: Taxonomies.
Hall’s High- and Low-Context Cultural Taxonomies
Hofstede’s Cultural Taxonomies
The GLOBE Cultural Taxonomy
Cultural Taxonomies and Intercultural Competence.
6. Cultural Identity and Cultural Biases
Cultural Identity.
Cultural Biases.
Identity, Biases, and Intercultural Competence
III. CODING INTERCULTURAL COMMUNICATION.
7. Verbal Intercultural Communication.
The Power of Language in Intercultural Communication.
Definition of Verbal Codes.
Language, Thought, Culture, and Intercultural Communication.
Verbal Codes and Intercultural Competence.
8. Nonverbal Intercultural Communication.
Definition of Nonverbal Codes.
Cultural Universals in Nonverbal Communication.
Cultural Variations in Nonverbal Communication.
Nonverbal Messages in Intercultural Communication.
Synchrony of Nonverbal Communication Codes.
Nonverbal Communication and Intercultural Competence.
9. The Effects of Code Usage in Intercultural Communication.
Preferences in the Organization of Verbal Codes
Cultural Variations in Persuasion
Cultural Variations in the Structure of Conversations
Effects of Code Usage on Intercultural Competence
IV. COMMUNICATION IN INTERCULTURAL RELATIONSHIPS.
10. Intercultural Competence in Interpersonal Relationships.
Cultural Variations in Interpersonal Relationships
The Maintenance of Face in Interpersonal Relationships
Improving Intercultural Relationships
Interpersonal Relationships and Intercultural Competence
11. Episodes, Contexts, and Intercultural Interactions.
Social Episodes in Intercultural Relationships.
Contexts for Intercultural Communication.
Episodes, Contexts, and Intercultural Competence.
12. The Potential for Intercultural Competence.
Intercultural Contact
The Ethics of Intercultural Competence.
The Perils and Prospects for Intercultural Competence.
Resources.
Intercultural Films.
Online Resources.
Notes.
Credits.
Author Index.
Subject Index.
Caracteristici
- An easy-to-read conversational style. Students have repeatedly praised the clear and readable qualities of the text. The authors have tried, in this and previous editions, to assure that students have an “easy read” as they access the book’s ideas.
- A healthy blend of the practical and the theoretical provides both a thorough grounding in the conceptual ideas and an applied orientation that makes those ideas tangible.
- "Culture Connections" boxes, updated throughout the text, give students a chance to apply what they have learned to real-world examples.
- A focus on the significance and importance of cultural patterns. Because cultural patterns provide the underlying set of assumptions for cultural and intercultural communication, the focus on cultural patterns as the lens through which all interactions are interpreted is thoroughly explored in Chapters 4 and 5 (and then developed in subsequent chapters).
- A chapter on cultural identity and the role of cultural biases (Ch. 6), includes discussion of ethnocentrism, stereotyping, prejudice, discrimination, and racism.
- Coverage of communication accommodation theory, anxiety/uncertainty management theory, expectancy violations theory, conversational constraints, and interpersonal dialectics provide a broad range of theoretical concepts.
- Emphasis on intercultural relationships and inclusion of important non-Western concepts provide a well-rounded, comprehensive discussion for students.
- Expanded discussion of many topics—including cultural biases, intercultural contact, adaptation, cultural patterns, Hofstede's value dimensions, cultural variations in persuasion, Ebonics, intercultural conflict, and the contexts of intercultural communication—offer students the most current information available in an even more readable format.
Caracteristici noi
- New coverage of how current technologies that affect intercultural communication better prepare students to be successful communicators today.
- A substantial revision of the material on cultural patterns (chapters 4 and 5) includes major updates and additions to Geert Hofstede’s landmark research on cultural dimensions, as well as a new taxonomy from the GLOBE researchers
- Over 50% new “Culture Connections” boxes provide students the opportunity to relate to fundamental concepts of intercultural competence.
- Updates to The Effects of Code Usage in Intercultural Communication (Ch.9) reflect current ideas about contrastive rhetoric and the pragmatics of language use.
- Updates to Episodes, Contexts, and Intercultural Interactions (Ch.11) address contemporary issues related tothe health care, education, and business contexts.
- New design and visual program includes improved graphic elements to support reader interest and involvement. Color is used to “catch the eye” and direct attention to various ideas.