This book is designed to accompany the Introduction to Salesforce for Sales (SPSA-101) class offered by Stony Point. The online class is delivered by a live instructor and is specifically designed to teach sales people the basics of Salesforce. The instructor will focus on the key features a sales person can use to immediately become effective with Salesforce. A student in the class will learn how to manage leads, accounts, contacts and opportunities. In addition, the instructor will show students the basics of activity management and how to utilize Salesforce to effectively review and plan your day. Finally, the student will learn how to use list views and run reports. Each student will be given a practice learning environment to participate in hands-on exercises during the class. The student will be able to use that learning environment indefinitely after the class without any additional fee. Stony Point is the premier provider of Salesforce training for sales people, customer service representatives, marketers, administrators, developers and consultants. With instructors throughout the world, Stony Point is the largest training partner of the salesforce.com Worldwide Training & Education department. Stony Point instructors teach more Salesforce and Force.com technical classes worldwide than any company besides salesforce.com itself. To learn more about Stony Point, the Salesforce classes offered by Stony Point, or the custom training programs that Stony Point develops, visit http: //www.stonyp.com.