Quality Service Management: A Guide to Improving Business Processes Autor John Maleyeff 6 mai 2022 Paperback Preț: 208.34 lei 258.52 lei 43-57 zile -19%
Service Science: Analysis and Improvement of Business Processes Autor John Maleyeff 4 aug 2020 Paperback Preț: 268.35 lei 325.14 lei 43-57 zile -17%