In business and management, you interact with, put everything through, and have to manage, people. And what does Business and Management School teach you next to nothing about? PEOPLE We encourage our students to read, analyze, interpret, and question, yet we fail utterly to teach them a vital element of the managerial toolkit: how to READ people, how to ANALYZE people, how to INTERPRET people, how to QUESTION people, how to MANAGE people. With a strong focus on the need to understand behavior and engage in ongoing interaction, this book - the second in the 'Just Manage It ' series - demonstrates that a little energy upfront makes the manager's life and career so much easier. Dipping into the disciplines of counseling, psychology, business, management - and more - this book presents as an invaluable tool for today's manager and offers ideas on leading and managing people to the ultimate benefit of the organization and everyone in it. Some of the key topics touched upon include: * The Secret to Brilliant Management * The Five Most Powerful Words in Management * How to Delegate Properly * Assessing the People Around You * The Dangers of Business School Case Studies and Empirical Evidence * The Propensity Factor * The Danger of Personnel Files * The Power of "Ask" * Negative Synergies * The Power of Outsiders * Passive-Aggressive Employees and the Different Kinds of Troublemakers