Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century Autor Keith Dawson 6 ian 1999 Paperback Preț: 150.39 lei 230.65 lei 6-8 săpt. -35%
The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center Autor Keith Dawson 20 noi 2003 Paperback Preț: 269.64 lei 390.67 lei 6-8 săpt. -31%