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Key Business Analytics, Travel Edition

Autor Bernard Marr
en Limba Engleză Paperback – 5 noi 2015
Key Business Analytics will help managers apply tools to turn data into insights that help them better understand their customers, optimise their internal processes and identify cost savings and growth opportunities.
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Specificații

ISBN-13: 9781292081779
ISBN-10: 1292081775
Pagini: 280
Dimensiuni: 216 x 139 x 18 mm
Greutate: 0.31 kg
Editura: Pearson Education

Cuprins

Introduction
The Raw Material - Data
Data Types and Format
How to use this book
Part One: Bare Analytics
1: Business Experiments / Experimental Design / AB testing
2: Visual Analytics
3: Correlation Analysis
4: Scenario Analysis
5: Forecasting / Time Series Analysis
6: Data mining
7: Regression Analysis
8: Text Analytics
9: Sentiment analysis
10: Image Analytics
11: Video Analytics
12: Voice Analytics
13: Monte Carlo Simulation
14: Linear Programming
15: Cohort Analysis
16: Factor analysis
17: Neural Network Analysis
18: Meta Analytics - Literature Analysis
The Part II: Analytics Input Tools or Data Collection Methods
19: Quantitative Surveys
20: Qualitative Surveys
21: Focus Groups
22: Interviews
23: Ethnography
24: Text Capture
25: Image Capture
26: Sensor Data
27: Machine data capture
Part Three: Financial Analytics
28: Predictive sales analytics
29: Customer Profitability analytics
30: Product Profitability analytics
31: Cashflow analytics
32: Value Driver Analytics
33: Shareholder value analytics
34: Risk Reward Analytics
35: Unmet need analytics
36: Market Size Analytics
37: Demand Forecasting
38: Market Trend Analytics
39: Non-customer analytics
40: Competitor analytics
41: Pricing analytics
42: Marketing channel analytics
43: Brand Analytics
Part Five: Customer Analytics
44: Customer satisfaction analysis
45: Customer Lifetime Value Analytics
46: Customer segmentation analytics
47: Sales Channel Analytics
48: Web Analytics
49: Social Media Analytics
50: Customer Engagement Analytics
51: Customer Churn Analytics
52: Customer acquisition analytics
Part Six: Employee Analytics
53: Capability Analytics
54: Capacity Analytics
55: Employee Churn Analytics
56: Recruitment channel analytics
57: Competency acquisition analytics
58: Employee Performance Analytics
59: Corporate culture analytics
60: Leadership Analytics
Part Seven: Operational Analytics
61: Fraud Detection Analytics
62. Core Competency Analytics
63: Supply Chain Analytics
64: Lean Six Sigma Analytics
65. Capacity Utilisation Analytics
66: Project and Program Analytics
67. Environmental Impact Analytics
68: Corporate Social Responsibility (CSR) Analytics
Index