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Lean Administration: Case Studies in Leadership and Improvement

Editat de AME - Association for
en Limba Engleză Paperback – 6 iun 2007
AME's Target Magazine has a well-established reputation for detailed case studies of companies adopting lean strategies. These case studies are now available in a well-organized Enterprise Excellence Series, to tap the ongoing desire for information about what other companies are doing to implement lean. To satisfy the growing interest in applying lean to non-manufacturing operations, this first volume of the series covers the implementation of lean to administrative and office applications.
Highlights include:
  • Practical, in-depth description of lean office implementations, most of which have not been described in other publications.
  • Responds to reader desire for real-world lean office information.
  • Case Studies are categorized in three areas: Leadership, Organization and Training; Improving Processes; and Lean in Healthcare, making it easy to track down the type of information desired.
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    Specificații

    ISBN-13: 9781563273667
    ISBN-10: 1563273667
    Pagini: 144
    Dimensiuni: 152 x 229 x 9 mm
    Greutate: 0.2 kg
    Ediția:1
    Editura: Taylor & Francis
    Colecția Productivity Press
    Locul publicării:Oxford, United Kingdom

    Public țintă

    Professional Practice & Development

    Cuprins

    ForewordIntroductionSection I: Leadership, Organization, and TrainingChapter OneHUI Expands Self-Directed Teaming to the OfficeChapter TwoSteelcase: Learning How to Implement Customer-Focused,Enterprise-Wide LeanSection II: Improving ProcessesChapter ThreeLean Goes Beyond the Production FloorChapter FourLean Office Events — Priceless Knowledge, Team SolutionsChapter FiveLean Success in an Administrative EnvironmentChapter SixLean Office: Mapping Your Way to ChangeChapter SevenElgin Sweeper Co. Employees Clear a Path Toward LeanOperations with Their Lean Enterprise SystemSection III: Lean in HealthcareChapter EightMetamorphosis: Healthcare’s Ongoing Transformation Chapter Nine“The Calling:” St. Vincent HospiceIndex

    Descriere

    Responding to the growing interest in applying lean to non-manufacturing operations, this first volume of the Enterprise Excellence Series covers the implementation of lean to administrative and office applications.