Do you know how to listen? Before you answer, consider the message of this absorbing text. It shows you how the interactive process of "learning to listen" can give you practical alternatives to overly controlling behavior modification techniques. This commonsense resources reveals the failures of traditional control technologies like overcorrection, aversive therapy, and physical or chemical restraints. Compelling and detailed case studies offer you a variety of possible positive approaches. You'll learn how to help people personally, rather than clinically, and see how people with disabilities can help control their own lives.