Have you ever wondered how people can say and do such stupid hurtful things? Why do lovers quarrel, employees get fired, unions go on strike, nations go to war, people get divorced, and rumors run wild? If you knew the answers to these questions, and knew how to respond effectively to the causes behind these conflicts, you could vastly improve your relations with others - whether they be your children, your boss, or the President of Iran. George Jones wrote this book to give you the tools you need to understand the people in your life and to resolve your conflicts with them. He gives you these tools in a way that's clear and easy to understand and provides real-life examples that are often humorous, sometimes bizarre, and always compelling. At the core of Jones' approach is what he calls his "Nine Laws of Human Relations" - laws that will serve as a guide for your actions and provide insight into the actions of others.