Making Sense of Dental Practice Management
Autor Raj Rattan, Kevin Lewisen Limba Engleză Paperback – apr 1996
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Specificații
ISBN-13: 9781857750171
ISBN-10: 1857750179
Pagini: 248
Ilustrații: 1
Dimensiuni: 156 x 234 x 13 mm
Greutate: 0.36 kg
Ediția:Revised
Editura: CRC Press
Colecția CRC Press
ISBN-10: 1857750179
Pagini: 248
Ilustrații: 1
Dimensiuni: 156 x 234 x 13 mm
Greutate: 0.36 kg
Ediția:Revised
Editura: CRC Press
Colecția CRC Press
Public țintă
Professional ReferenceCuprins
Part One: Introduction 1. An introduction to practice management 2. Management systems 3. Practice goals and objectives 4. Stress in the workplace Part Two: Management Systems 5. Time management 6. Recall systems 7. Stock control 8. Financial management 9. Computers in general dental practice Part Three: Staff Management 10. Human resource management 11. Staff recruitment 12. Staff motivation 13. Staff training 14. Delegation of responsibility 15. Staff appraisal 16. The staff handbook 17. Managing staff absenteeism 18. Professional relationships Part Four: Practice Development 19. Practice design 20. Upgrading equipment 21. Marketing the practice 22. Expanding the practice Part Five: Patient Management 23. Communication skills 24. Medico-legal aspects of patient management 25. Patient perceptions 26. Clinical audit
Descriere
Managing a dental practice has become increasingly complex in recent years, after changes within both the National Health Service and the private sector