Management Auditing as a Regulatory Tool: The New York State Experience

This important new book explains how to use management auditing to determine the efficiency of public utility management systems. The first book to concentrate on such areas as evaluation criteria and audits of operations and personnel, "Management Auditing as a Regulatory Tool" identifies problems in the auditing process and recommends strategies for improving it. It is an essential guideline for public utility management, auditors, and consulting organizations. The book focuses on nine management audits of major New York state organizations.