Manager 3.0: A Millennial's Guide to Rewriting the Rules of Management
Autor Brad Karsh, Courtney Templinen Limba Engleză Paperback – 18 iun 2013
Millennials have begun moving into management positions everywhere and are shaking up the workplace as they go. The generation that was raised in an age of instant communication, and questioning authority has begun tearing down the corporate ladder, communicating on the fly, and bringing play to work. Even with all the exciting potential that lies ahead for these creative, bold thinkers, it will be pointless if they cannot effectively bridge the gap between the hierarchical management style of senior executives and the casual, collaborative approach of their peers.
Manager 3.0 is the first management guide written exclusively for the Millennial generation, where you will learn how to master crucial skills such as:
- dealing with difficult people,
- delivering constructive feedback,
- and making tough decisions
Packed with company interviews and corporate examples, Manager 3.0 will help these promising new managers connect with and encourage the unique talents of the generations around them, while also developing an effective leadership style of their own.
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Specificații
ISBN-10: 0814432891
Pagini: 240
Dimensiuni: 152 x 229 x 19 mm
Greutate: 0.41 kg
Ediția:Specială
Editura: Amacom
Colecția Amacom
Locul publicării:Nashville, United States
Descriere
Millennials have begun moving into management positions everywhere and are shaking up the workplace as they go. The generation that was raised in an age of instant communication, and questioning authority has begun tearing down the corporate ladder, communicating on the fly, and bringing play to work. Even with all the exciting potential that lies ahead for these creative, bold thinkers, it will be pointless if they cannot effectively bridge the gap between the hierarchical management style of senior executives and the casual, collaborative approach of their peers.
Manager 3.0 is the first management guide written exclusively for the Millennial generation, where you will learn how to master crucial skills such as:
- dealing with difficult people,
- delivering constructive feedback,
- and making tough decisions
Packed with company interviews and corporate examples, Manager 3.0 will help these promising new managers connect with and encourage the unique talents of the generations around them, while also developing an effective leadership style of their own.
Cuprins
CONTENTS
ACKNOWLEDGMENTS xv
INTRODUCTION: NOT BETTER, NOT WORSE—
JUST DIFFERENT 1
1 TALKIN' 'BOUT YOUR GENERATION 7
Traditionalists (born 1928-1945) 9
Baby Boomers (born 1946-1964) 10
Generation X (born 1965-1980) 12
Millennials (born 1981-2000) 14
2 MILLENNIALS DEFINED 19
Nirvana vs. Backstreet Boys 20
Lawnmower Parents 22
Let's Get Together 23
Looks Good on Your Resume 23
You Can Do Anything 24
3 FROM INDIVIDUAL CONTRIBUTOR TO MANAGER 27
Millennial Manifesto 28
Xer/Boomer Manifesto 29
Entitlement Versus Duty 30
Equality Versus Hierarchy 33
Explanation Versus Action 34
Partnership Versus Ownership 38
4 DEFINING MANAGEMENT CHARACTERISTICS:
SHAKING IT UP 41
Collaborative: We're in Th is Together 42
Flexible: Open to How the Job Gets Done 45
Transparent: Being "in the Know” 48
Casual: Just Be Yourself 51
Balanced: Successful at Life as a Whole 54
5 REWRITING THE RULES OF MANAGEMENT 59
Tearing Down the Ladder 61
Breaking Down the Walls 62
Communicating on the Fly 64
Working Where and When You Want It 65
Playing at Work 66
6 LEADING YOUR TEAM: CONNECT 69
Your Leadership Legacy 70
Taking It Up a Notch 70
Connect: You, Your People, and the Big Picture 72
CHALANT: Pinpointing Your Principles 74
7 COMMUNICATE: JUST SAY IT 77
Establishing Your Expectations: Th e Blueprint 78
Illuminating Th eir Roles: "Show Me the Light” 79
Setting PUSH Goals: Infi ltrating Fun 84
Communication Styles: Meeting in the Middle 88
Giving Feedback: The Good, the Bad, and the Ugly 89
8 OWN IT: TAKING—AND GIVING—RESPONSIBILITY 105
Holding Yourself Accountable 107
Failure Is on the Road to Succeeding 111
Being Your Own CEO 113
Asking Others to Be Th eir Own CEOs 115
Orchestrating Success and Ownership 118
9 NAVIGATE: MANAGING THROUGH THE UNKNOWN 125
Mapping Out Your Time 126
Finding Your Way As a Transparent Leader 129
Taking the Helm and Instilling Hope 131
Discovering Diff erent Communication Styles 133
Adjusting Your Management Approach 136
10 NEGOTIATE: WORKING THROUGH DIFFERENT
PERSPECTIVES 141
Th e Story Behind Negotiating Woes 142
Shift ing Your Perspective from Fear to Fun 145
Listening Critically: Reading Between the Lines 147
Having an Opinion: Your Voice 149
It's Not About Winning or Losing 151
Working Th rough Diff erent Perspectives 153
11 ENGAGE: CONNECTING TO THE BIG PICTURE 155
Getting to Know You, and You, and You 157
Recognizing and Rewarding—Customized Strategies 160
Showing Appreciation: "Th ank You” 168
Building in Fun: Work Hard, Play Hard 170
Empowering Your People: You Can Do It 172
Connecting to the Big Picture 173
12 COLLABORATE: MAKING IT HAPPEN 175
Matching the Person With the Responsibility 176
Collaborating to Take Action: Just Do It 178
Manager or BFF? Drawing the Line 180
Managing the Collaboration Zone: Team Meetings 182
Contributing to a Collaborative Company and Community 186
Making It Happen 187
13 TEACH: BEING A MENTOR—AND STUDENT 189
Providing the Skills and Insight: Training and Storytelling 190
Evaluating Performance: Never Miss a Learning Moment 195
Nurturing Creativity: Fostering Problem Solvers 197
Delegating: Teaching Th em to Fish 198
Mentoring and Coaching: A Leg Up 202
14 LEADING WHEN THINGS GET STICKY 205
Managing Your Peers: From Buddy to Boss 206
Managing Someone Older Th an You: Building Credibility 209
Managing Virtual Teams: Working Together When Apart 212
Leading When Th ings Get Sticky 214
CONCLUSION: GO FORTH 215
Millennial Manager Manifesto 218
ENDNOTES 219
REFERENCES 225
INDEX 229
ABOUT THE AUTHORS 235