Managing Change
Autor Patrick Forsythen Limba Engleză Paperback – 2 iun 2012
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Specificații
ISBN-13: 9780749463892
ISBN-10: 0749463899
Pagini: 144
Dimensiuni: 139 x 215 x 8 mm
Greutate: 0.19 kg
Editura: Kogan Page
ISBN-10: 0749463899
Pagini: 144
Dimensiuni: 139 x 215 x 8 mm
Greutate: 0.19 kg
Editura: Kogan Page
Cuprins
Introduction: change - a synonym for success
1 The nature of change
Why organisations must change
Strategic change
Innovative change
Changing behaviour
Influences on behaviour
People's motivation to change
How motivation assists change
2 Preparing for change
Barriers to change
The success factors
3 Prompting successful change
Factors facilitating change
Making it work
Implementation of innovative changes
Implementation of strategic change
Overcoming resistance
Anticipating possible resistance
Providing an answer
4 Communicating change
The power of clarity
The impact of culture
Setting the scene
No secrets
Decisions about communication
When conflict strikes
Resolving conflict
A systematic approach
Empowerment
Making it work
5 Change in practice
Example 1: changing technology (QR codes)
Example 2: changing people (mentoring)
Example 3: moving
Now stone unturned
6 Fit for change
The danger of change
The opportunity of change
Getting the most from job appraisals
Development to change your competence
Getting to grips with the development process
Methods of development
Analyse and update yourself
Achievement and results
Agent for change
Afterword
Key questions
1 The nature of change
Why organisations must change
Strategic change
Innovative change
Changing behaviour
Influences on behaviour
People's motivation to change
How motivation assists change
2 Preparing for change
Barriers to change
The success factors
3 Prompting successful change
Factors facilitating change
Making it work
Implementation of innovative changes
Implementation of strategic change
Overcoming resistance
Anticipating possible resistance
Providing an answer
4 Communicating change
The power of clarity
The impact of culture
Setting the scene
No secrets
Decisions about communication
When conflict strikes
Resolving conflict
A systematic approach
Empowerment
Making it work
5 Change in practice
Example 1: changing technology (QR codes)
Example 2: changing people (mentoring)
Example 3: moving
Now stone unturned
6 Fit for change
The danger of change
The opportunity of change
Getting the most from job appraisals
Development to change your competence
Getting to grips with the development process
Methods of development
Analyse and update yourself
Achievement and results
Agent for change
Afterword
Key questions
Notă biografică
Patrick Forsyth runs Touchstone Training & Consultancy in the UK and specializes in marketing, sales and communications skills. Writing is a significant part of his own work portfolio. He is the author of more than fifty successful business books, including Motivating Your Staff, Successful Time Management and How to Write Reports and Proposals (all Kogan Page). He also writes regularly for a number of business journals and for Writing Magazine.
Descriere
This resource for new managers helps executives through the maze of change and allows them to regain control and embrace transformation. It is a practical introduction to understanding both infrequent and everyday changes , and how to anticipate them.