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Managing Conflict in the Workplace de Shay McConnon

Managing Conflict in the Workplace

Autor Shay McConnon, Margaret McConnon
en Limba Engleză Paperback – 27 mai 2010
4th edition. New edition of the practical and accessible guide, offering a tried-and-tested practice that allows all parties to achieve a win-win situation. With techniques for organisations, businesses and institutions.
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Specificații

ISBN-13: 9781845284138
ISBN-10: 1845284135
Pagini: 131
Ilustrații: Illustrations
Dimensiuni: 152 x 234 x 26 mm
Greutate: 0.23 kg
Ediția:4 Rev ed.
Editura: Little, Brown Book Group

Recenzii

'... contains great ideas, simply explained, to be put into practice by those in the workplace who'd not only like to manage conflicts that typically occur but also prevent them.' Dr Pam Spurr, Psychologist and Life Coach, LBC Radio. 'A work by two psychologists on how to establish trust and harmony in the workplace. The authors analyse the four main personality types and how these may come into conflict ... Readable and accessible.' The Times. 'Incredibly useful for practice managers who have to lead and look after a number of team numbers.' Veterinary Management For Today.