Managing Health Services
Autor Nick Goodwin, Reinhold Gruen, Valerie Ilesen Limba Engleză Paperback – 16 noi 2005
- Managing income and finances
- Managing people
- Managing strategy and change
- Managing results
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Specificații
ISBN-13: 9780335218523
ISBN-10: 0335218520
Pagini: 248
Ilustrații: ill
Dimensiuni: 171 x 241 x 16 mm
Greutate: 0.44 kg
Ediția:2.
Editura: McGraw Hill Education
Colecția Open University Press
Locul publicării:United Kingdom
ISBN-10: 0335218520
Pagini: 248
Ilustrații: ill
Dimensiuni: 171 x 241 x 16 mm
Greutate: 0.44 kg
Ediția:2.
Editura: McGraw Hill Education
Colecția Open University Press
Locul publicării:United Kingdom
Cuprins
Overview of the bookSection 1: Understanding the roles of managers and management in health care
The basics of good management
The nature of management
Managerial skills and qualities
Problem solving
Section 2: Health care funding
Funding health care systems
Purchasing health services
Section 3: Managing people
Human resource management and development
Human resources planning: forecasting demand and supply
The recruitment and selection process
Performance management, appraisal and career development
Managing inter-professional relationships
Section 4: Managing results
Evaluating performance
Managing results
Performance related pay
Section 5: Managing change
Determining strategic action
Change management
Making change happen
Section 6: The leadership role of managers
Management and leadership
Approaches to successful leadership
Glossary
Index
The basics of good management
The nature of management
Managerial skills and qualities
Problem solving
Section 2: Health care funding
Funding health care systems
Purchasing health services
Section 3: Managing people
Human resource management and development
Human resources planning: forecasting demand and supply
The recruitment and selection process
Performance management, appraisal and career development
Managing inter-professional relationships
Section 4: Managing results
Evaluating performance
Managing results
Performance related pay
Section 5: Managing change
Determining strategic action
Change management
Making change happen
Section 6: The leadership role of managers
Management and leadership
Approaches to successful leadership
Glossary
Index