Managing Human Behavior in Public and Nonprofit Organizations
Autor Robert B. Denhardt, Janet V. Denhardt, Maria P. Aristigueta, Kelly C. Rawlingsen Limba Engleză Paperback – 9 iun 2021
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Specificații
ISBN-13: 9781506382661
ISBN-10: 1506382665
Pagini: 568
Dimensiuni: 178 x 254 x 27 mm
Greutate: 0.75 kg
Ediția:Fifth Edition
Editura: SAGE Publications
Colecția CQ Press
Locul publicării:Washington DC, United States
ISBN-10: 1506382665
Pagini: 568
Dimensiuni: 178 x 254 x 27 mm
Greutate: 0.75 kg
Ediția:Fifth Edition
Editura: SAGE Publications
Colecția CQ Press
Locul publicării:Washington DC, United States
Recenzii
“[Managing Human Behavior] condenses a wide swath of information into easy-to-read pages that students will enjoy. . . [It] covers a breadth of topics that are important and relevant.”
“This is a well-thought-out and well-researched textbook on human behavior and relations in organizations. . . . The extensive use of case studies and examples makes the material easy to grasp and apply.”
“[This book] is a successful presentation of many psychological theories . . . an excellent synthesis of psychological literature useful in analyzing the public sector.”
“This text is a great work to use for graduate-level learners looking to advance their knowledge and careers in the public sector.”
“This is a well-thought-out and well-researched textbook on human behavior and relations in organizations. . . . The extensive use of case studies and examples makes the material easy to grasp and apply.”
“[This book] is a successful presentation of many psychological theories . . . an excellent synthesis of psychological literature useful in analyzing the public sector.”
“This text is a great work to use for graduate-level learners looking to advance their knowledge and careers in the public sector.”
Cuprins
Preface
1 Organizational Behavior as a Way of Thinking and Acting
The Roots of Organizational Behavior
More Recent Developments
Does Good Management Make a Difference?
Themes and Purposes of This Book
2 Knowing and Managing Yourself
Ways of Thinking
Ways of Acting
Appendix 2.A: Reddin’s Personal Values Inventory
Appendix 2.B: Fundamental Interpersonal Relations Orientation—Behavior (FIRO)
Appendix 2.C: Career Orientation Inventory
Appendix 2.D: Emotional Intelligence
3 Fostering Creativity and Innovation
Ways of Thinking
Ways of Acting
4 Managing Stress
Ways of Thinking
Ways of Acting
5 Decision-Making
Ways of Thinking
Ways of Acting
6 Motivation and Engagement
Ways of Thinking
Ways of Acting
7 Leadership in Public Organizations
Ways of Thinking
Ways of Acting
8 Power and Organizational Politics
Ways of Thinking
Ways of Acting
9 Communicating Effectively With Others
Ways of Thinking
Ways of Acting
10 Working in Groups and Teams
Ways of Thinking
Ways of Acting
11 Managing Conflict
Ways of Thinking
Ways of Acting
12 Organizational Culture and Change
Ways of Thinking
Ways of Acting
13 Representing the Organization “On the Outside”
Ways of Thinking
Ways of Actin
14 Managing Behavior in the Public Interest
The New Public Service
Conclusion
References
Index
About the Authors
1 Organizational Behavior as a Way of Thinking and Acting
The Roots of Organizational Behavior
More Recent Developments
Does Good Management Make a Difference?
Themes and Purposes of This Book
2 Knowing and Managing Yourself
Ways of Thinking
Ways of Acting
Appendix 2.A: Reddin’s Personal Values Inventory
Appendix 2.B: Fundamental Interpersonal Relations Orientation—Behavior (FIRO)
Appendix 2.C: Career Orientation Inventory
Appendix 2.D: Emotional Intelligence
3 Fostering Creativity and Innovation
Ways of Thinking
Ways of Acting
4 Managing Stress
Ways of Thinking
Ways of Acting
5 Decision-Making
Ways of Thinking
Ways of Acting
6 Motivation and Engagement
Ways of Thinking
Ways of Acting
7 Leadership in Public Organizations
Ways of Thinking
Ways of Acting
8 Power and Organizational Politics
Ways of Thinking
Ways of Acting
9 Communicating Effectively With Others
Ways of Thinking
Ways of Acting
10 Working in Groups and Teams
Ways of Thinking
Ways of Acting
11 Managing Conflict
Ways of Thinking
Ways of Acting
12 Organizational Culture and Change
Ways of Thinking
Ways of Acting
13 Representing the Organization “On the Outside”
Ways of Thinking
Ways of Actin
14 Managing Behavior in the Public Interest
The New Public Service
Conclusion
References
Index
About the Authors
Notă biografică
Descriere
Managing Human Behavior in Public and Nonprofit Organizations, Fifth Edition is an established core text designed to help you develop your leadership and management skills. Bestselling authors Denhardt, Denhardt, Aristigueta, and Rawlings cover important topics such as stress, decision-making, motivation, leadership, teams, communication, and change. Cases, self-assessment exercises, and numerous examples provide you with the opportunity to apply concepts and theories discussed in the chapter. Focusing exclusively on organizational behavior in both public and nonprofit organizations, this text is a must-read for students in public administration programs.
New to the Fifth Edition:
New to the Fifth Edition:
- Increased attention to issues related to nonprofit organizations helps you develop a better understanding of the differences and similarities in public and nonprofit organizations, as well as the way they interact with one another and with the private sector.
- Broadened coverage of issues related to ethics and diversity offers you a broader perspective on important issues to consider, such as the examination of implicit and explicit bias, generational differences, and power and privilege.
- Additional discussions of collaboration, inclusion, and participation, both within the organization and with external constituencies, show you the value rationale for engagement and its practical effects.
- Revised and updated information on emerging technology illustrates to you how an increasingly digital, connected, and networked environment affects our ability to manage public and nonprofit organizations.
- New cases, examples, self-assessments, and exercises cover recent developments in research and practice to offer relevant ways for you to practice and improve your management skills.