"Millions of words have been written about Hurricane Katrina. But few studies are as balanced, sober, and well-researched as this study. Managing Hurricane Katrina draws upon the deep expertise of its authors and an intensive research effort to not simply recap all the things that went wrong. Rather, this book helps us to understand what went wrong and what went right. This approach will be of considerable interest to disaster scholars and emergency managers who seek to learn from the hard lessons taught by Hurricane Katrina to better prepare for and respond to the next catastrophe." --Thomas Birkland, Professor of Public Policy, North Carolina State University
"Boin, Brown, and Richardson's impressive study of the Hurricane Katrina 'megacrisis' serves up a compelling blend of cutting-edge crisis management concepts, dramatic and meticulously researched empirics, and lessons of great practical value to leaders, emergency managers, journalists, and others who participate in and observe crisis management. Their work has done for the burgeoning Katrina literature what Graham Allison's seminal Essence of Decision did for the discourse on the Cuban Missile Crisis."--Eric Stern, professor, College of Emergency Preparedness, Homeland Security, and Cybersecurity, University at Albany