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Managing Quality of Life in Tourism and Hospitality

Autor Muzaffer Uysal, M. Joseph Sirgy, Stefan Kruger
en Limba Engleză Hardback – 28 oct 2018
Quality-of-life research in tourism and hospitality has gained much momentum and can be classified in terms of three major categories: (1) quality-of-life research that focuses on tourists/guests and the impacts of specific tourism and hospitality programs on the overall quality of life of tourists/guests. (2) Quality-of-life research that focuses on employees of tourism/hospitality firms, such as the impact of work-life balance programs on front line service employees of hotels and (3) quality-of-life research that focuses on tourist communities including the impact of green community programs on the quality of life of residents of tourist communities. Each chapter contains an example of best practice or a case study and concludes with a summary of lessons learned. These lessons can be applied by tourism and hospitality practitioners and community leaders and can be used to further research by academics working within tourism and hospitality.
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Specificații

ISBN-13: 9781786390455
ISBN-10: 1786390450
Pagini: 184
Dimensiuni: 172 x 244 x 15 mm
Greutate: 0.52 kg
Editura: CABI

Descriere

Quality-of-life in tourism and hospitality can be classified in three categories: (1) tourists/guests (2) employees of tourism/hospitality firms (3) tourist communities. This unique resource delivers the latest research findings within these areas to the forefront of knowledge application in tourism and hospitality settings.