Managing Spontaneous Community Volunteers in Disasters: A Field Manual
Autor Lisa Orloffen Limba Engleză Hardback – 25 apr 2011
The book prepares leaders to integrate local volunteers into any scale emergency response. Protocols and flexible management solutions are outlined to ensure safe and effective planning and execution. Work templates provided can be modified to suit the needs of any community. This accessible manual provides the tools to:
- Assess your agency’s role, tasks, and challenges to meet community needs in a disaster
- Build a plan for managing SUCVs by developing internal and external protocols
- Develop effective spot screening and selection methods
- Engage community members in information-sharing and outreach campaigns
- Consider policies and procedures that create relevant roles for volunteers and community groups to build a resilient team for disaster recovery
- Provide National Incident Management System (NIMS) compliant answers to address common barriers to using SUCVs
Praise for Spontaneous Community Volunteers in Disasters:
All emergency management coordinators can benefit from this book.
—Howard Butt, New Jersey State Police, State CERT Coordinator
Lisa Orloff has done an excellent job in both identifying a significant opportunity in emergency response and meticulously outlining how that opportunity can best be leveraged.
—Dr. Michael Chumer, New Jersey Institute of Technology
The Alliance for Nonprofit Management has nominated the book for the Terry McAdam Award. This award is bestowed upon the Committee's choice for the most inspirational and useful new book published for the nonprofit sector.
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Specificații
ISBN-13: 9781439818336
ISBN-10: 1439818339
Pagini: 323
Ilustrații: 66 b/w images and 13 tables
Dimensiuni: 156 x 234 x 25 mm
Greutate: 0.59 kg
Ediția:1
Editura: CRC Press
Colecția CRC Press
ISBN-10: 1439818339
Pagini: 323
Ilustrații: 66 b/w images and 13 tables
Dimensiuni: 156 x 234 x 25 mm
Greutate: 0.59 kg
Ediția:1
Editura: CRC Press
Colecția CRC Press
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Public țintă
Professional Practice & DevelopmentCuprins
The History of Spontaneous Volunteerism in Disaster Response. Exploring the Unique Challenges of Today’s Disaster Response. Disaster Management Concepts Applied to Spontaneous Unaffiliated Community Volunteer Management. Assessing Internal Readiness. Protocols for SUCV Management. A Volunteer Reception Center and Point-of-Distribution Model. Spot Screening, Assessment, and Selection. Reducing Attrition and Unwanted Behavior through Proactive Management: A Competency Model for Leaders and Managers. Building a Resilient Team. Social Media and Emergent Technologies in Spontaneous-Volunteer Management. Each chapter includes an Introduction, Conclusion, and End-of-Chapter Questions.
Notă biografică
About the Author:
As Founder and Executive Director of World Cares Center, Lisa Orloff has taken her experiences as a spontaneous unaffiliated volunteer during the September 11 relief efforts and created an organization that addresses our nation’s most valuable yet underutilized resources: everyday citizens. As a spontaneous unaffiliated volunteer, Ms. Orloff created an impromptu supply chain running from the Jacob Javits Center to triage units around Ground Zero using available resources, a map from the telephone book, and her personal cell phone. To fill the unmet need of necessary supplies, Ms. Orloff managed over 300 other spontaneous unaffiliated volunteers and supported official responders working in collaboration with the NYPD, the Army National Guard, and a host of other agencies. She emerged as a liaison between community volunteers and government agencies, most notably FEMA and OEM, working together on community-focused long-term recovery initiatives.
Taking from her 9/11 experiences and subsequent all-hazards responses, Ms. Orloff remains committed to supporting national initiatives that enhance community-led response and recovery efforts in areas preparing for or recovering from disasters. Ms. Orloff continues to work with an ever growing team of cirriculum steering committee members, seasoned facilitators, and emergency managers to develop and deliver community-based programs that bridge the gaps in education, communication, and collaboration.
Ms. Orloff serves as a subject matter expert working with the Assistant Secretary of Defense for Networks and Information Integration on the development of the ReadyResponders™ Network. Ms.Orloff continues to gauge the needs of the community on how to effect cross- sector communication, and develop an information sharing network for Emergency Managers, NGO's, CBO's and community members to communicate in preparedness, response and recovery initiatives.
Ms. Orloff has keyed World Cares Center’s growth from a grassroots volunteer-led effort to a 501(c) (3) nonprofit organization with national preparedness and recovery initiatives. She is an established international speaker on spontaneous volunteer management, responder self-care, community preparedness initiatives, and building resiliency within disaster-affected communities. Ms. Orloff is a member of the UN WHO Mental Health Committee, Representative of World Cares Center associated with the Department of Public Information of the UN, the National Institute for Urban Search and Rescue, International Association of Emergency Managers, NYC-VOAD, NVOAD, NOVA’s National Community Crisis Response Team, and the Advisory Boards of Citizen Corps and the WTC Health Registry. She is also a board member of NYCVOAD, My Good Deed and Arts for All. Ms. Orloff is a graduate of the Institute for Not-for-Profit Management’s Executive Level Program at Columbia University’s Graduate School of Business. She is a recipient of the Mayor’s Voluntary Action Award for her service during 9/11.
As Founder and Executive Director of World Cares Center, Lisa Orloff has taken her experiences as a spontaneous unaffiliated volunteer during the September 11 relief efforts and created an organization that addresses our nation’s most valuable yet underutilized resources: everyday citizens. As a spontaneous unaffiliated volunteer, Ms. Orloff created an impromptu supply chain running from the Jacob Javits Center to triage units around Ground Zero using available resources, a map from the telephone book, and her personal cell phone. To fill the unmet need of necessary supplies, Ms. Orloff managed over 300 other spontaneous unaffiliated volunteers and supported official responders working in collaboration with the NYPD, the Army National Guard, and a host of other agencies. She emerged as a liaison between community volunteers and government agencies, most notably FEMA and OEM, working together on community-focused long-term recovery initiatives.
Taking from her 9/11 experiences and subsequent all-hazards responses, Ms. Orloff remains committed to supporting national initiatives that enhance community-led response and recovery efforts in areas preparing for or recovering from disasters. Ms. Orloff continues to work with an ever growing team of cirriculum steering committee members, seasoned facilitators, and emergency managers to develop and deliver community-based programs that bridge the gaps in education, communication, and collaboration.
Ms. Orloff serves as a subject matter expert working with the Assistant Secretary of Defense for Networks and Information Integration on the development of the ReadyResponders™ Network. Ms.Orloff continues to gauge the needs of the community on how to effect cross- sector communication, and develop an information sharing network for Emergency Managers, NGO's, CBO's and community members to communicate in preparedness, response and recovery initiatives.
Ms. Orloff has keyed World Cares Center’s growth from a grassroots volunteer-led effort to a 501(c) (3) nonprofit organization with national preparedness and recovery initiatives. She is an established international speaker on spontaneous volunteer management, responder self-care, community preparedness initiatives, and building resiliency within disaster-affected communities. Ms. Orloff is a member of the UN WHO Mental Health Committee, Representative of World Cares Center associated with the Department of Public Information of the UN, the National Institute for Urban Search and Rescue, International Association of Emergency Managers, NYC-VOAD, NVOAD, NOVA’s National Community Crisis Response Team, and the Advisory Boards of Citizen Corps and the WTC Health Registry. She is also a board member of NYCVOAD, My Good Deed and Arts for All. Ms. Orloff is a graduate of the Institute for Not-for-Profit Management’s Executive Level Program at Columbia University’s Graduate School of Business. She is a recipient of the Mayor’s Voluntary Action Award for her service during 9/11.
Recenzii
The role of the volunteer is becoming more important in the planning, development, and implementation of an effective emergency response. World Cares Center’s training on how to best utilize spontaneous volunteers has made New Jersey better prepared to address this issue and maximize the value that these volunteers contribute to response and recovery efforts. All emergency management coordinators can benefit from this book.
—Howard Butt, New Jersey State Police, State CERT Coordinator
Lisa Orloff has done an excellent job in both identifying a significant opportunity in emergency response and meticulously outlining how that opportunity can best be leveraged. Spontaneous volunteers are vital to the success of an emergency response, and, as such, they must be harnessed and led in a planned, focused manner. The author should be commended for articulating this opportunity and packaging it in a manner that benefits the entire emergency response effort.
—Dr. Michael Chumer, New Jersey Institute of Technology
—Howard Butt, New Jersey State Police, State CERT Coordinator
Lisa Orloff has done an excellent job in both identifying a significant opportunity in emergency response and meticulously outlining how that opportunity can best be leveraged. Spontaneous volunteers are vital to the success of an emergency response, and, as such, they must be harnessed and led in a planned, focused manner. The author should be commended for articulating this opportunity and packaging it in a manner that benefits the entire emergency response effort.
—Dr. Michael Chumer, New Jersey Institute of Technology
Descriere
Laying out the rationale and process by which emergency managers, community leaders, and non-governmental aid organizations can effectively collaborate and integrate citizen response, this volume explains how to engage, train, and utilize spontaneous unaffiliated community volunteers. The book prepares leaders to integrate local volunteers into any emergency response, large- or small-scale, and outlines protocols and flexible management solutions to ensure safe and effective planning and execution. It also includes work templates that can be modified to suit the needs of any community.