Managing Sticky Situations at Work: Communication Secrets for Success in the Workplace
Autor Joan C. Curtisen Limba Engleză Hardback – 7 iun 2009 – vârsta până la 17 ani
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Specificații
ISBN-13: 9780313362781
ISBN-10: 0313362785
Pagini: 232
Ilustrații: 6 bw illus
Dimensiuni: 156 x 235 x 23 mm
Greutate: 0.5 kg
Editura: Bloomsbury Publishing
Colecția Praeger
Locul publicării:New York, United States
ISBN-10: 0313362785
Pagini: 232
Ilustrații: 6 bw illus
Dimensiuni: 156 x 235 x 23 mm
Greutate: 0.5 kg
Editura: Bloomsbury Publishing
Colecția Praeger
Locul publicării:New York, United States
Caracteristici
Six How Straight a Talker Are You? quizzes to help readers assess their own abilities to recognize and handle difficult situations
Notă biografică
Joan C. Curtis, EdD, is CEO of Total Communications Coaching (http://www.TotalCommunicationsCoach.com).
Recenzii
Curtis, the CEO of a communications coaching firm, provides both employers and employees with 'forthright, sensitive and systematic' strategies for dealing with unproductive and uncomfortable working conditions. The author describes 26 workplace scenarios from the world of health care, information technology, retail and small business and applies a Say It Just Right model for effective and long-lasting resolutions. Difficult scenarios include such common workplace issues as bullying bosses, inappropriate emails, and office romances.