Marshall, D: Buying and Running a Guesthouse or Small Hotel
Autor Dan Marshallen Limba Engleză Paperback – 26 iul 2007
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Specificații
ISBN-13: 9781845282035
ISBN-10: 1845282035
Pagini: 191
Dimensiuni: 168 x 244 x 16 mm
Greutate: 0.45 kg
Ediția:2 Rev ed.
Editura: Little, Brown Book Group
Locul publicării:United Kingdom
ISBN-10: 1845282035
Pagini: 191
Dimensiuni: 168 x 244 x 16 mm
Greutate: 0.45 kg
Ediția:2 Rev ed.
Editura: Little, Brown Book Group
Locul publicării:United Kingdom
Notă biografică
Dan Marshall has been a guesthouse owner and hotelier and the holder of senior management positions in hotel and restaurant companies. After three years with the Hotel and Catering Industry Training Board, he became Supervisor of Training in the faculty of Hotel and Business Administration at the then newly formed Bermuda College. He was also Head of Development at Glion Hotel School in Switzerland before buying and running his own successful guesthouse in Oban, Scotland.
Cuprins
1. Substantiating the Dream; 2. Which Property and Which Business Format?; 3. Getting Started; 4. Setting Your Standard;5. Reservations and Reception; 6. Food and Beverage; 7. Housekeeping Issues; 8. Marketing and Advertising; 9. Bookkeeping and Financial Aspects; 10. Ancillary Departments; 11.Staffing; Appendix; Index
Recenzii
"'Dan Marshall provides all the information needed to buy, set-up and effectively run a small guesthouse or hotel.' Hospitality"